PRIVACY POLICY

Cindy Shelhart and HarperCraft Productions value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, join our email list, or purchase products and services from us.

Information We Collect

  • Personal details: Your name, email address, and payment information when you purchase a product or service.

  • Booking details: Information you provide when scheduling or completing forms (such as your harp type, experience level, or goals).

  • Technical data: Basic information such as cookies, IP address, and browser details when you visit our site.

How We Use Your Information

  • We use the information you provide to:

    • Deliver the products and services you’ve purchased (such as digital downloads or coaching sessions).

    • Process payments securely through trusted providers (Stripe, PayPal, Systeme.io, TidyCal).

    • Send you confirmations, service updates, and occasional promotional emails. (You can unsubscribe from promotional emails at any time.)

    • Improve our services, website experience, and customer communication.

Sharing of Information

We share your information only when necessary to deliver your purchase, and only with trusted third-party providers such as payment processors and scheduling tools.

We will never sell, rent, or trade your personal information.

Data Security

We take appropriate measures to protect your information. However, no online transmission or storage method is 100% secure, and we cannot guarantee complete protection.

Children’s Privacy

Our services are intended for adult harpists (18+) only. We do not knowingly collect information from anyone under 18. If we become aware of such information, it will be deleted immediately.

Your Rights

You may request to view, update, or delete your personal information at any time. Please contact us here with your request.

Updates

We may update this Privacy Policy from time to time to reflect changes in services, technology, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

Last Updated: September 2025